Delivery
Regular delivery times and shipping costs **:
| Country: | Regular delivery time Post: | Shipping costs Post: | Local logistics partner: | Regular delivery time DPD: | Shipping costs DPD: |
| Belgium: | approx. 4-7 working days | 12,90 € | Bpost | approx. 2-3 working days | 13,90 € |
| Bulgaria: | approx. 5-8 working days | 12,90 € | approx. 2-4 working days | 33,90 € | |
| Canada: | approx. 15-25 working days | 25,00 € | Canada Post | N/A | N/A |
| Denmark: | approx. 6-9 working days | 12,90 € | approx. 3-4 working days | 15,90 € | |
| Germany: | approx. 2-3 working days | 7,90 € | DHL | approx. 1-2 working days | 9,90 € |
| Estonia: | approx. 5-8 working days | 12,90 € | approx. 4-5 working days | 38,90 € | |
| Finland: | approx. 6-9 working days | 12,90 € | Posti | approx. 4-5 working days | 27,90 € |
| France: | approx. 5-8 working days | 12,90 € | colissimo (La Poste) | approx. 3-4 working days | 18,90 € |
| Greece: | approx. 7-10 working days | 12,90 € | ELTA Hellenic Post | approx. 3-5 working days | 46,90 € |
| Ireland: | approx. 5-8 working days | 12,90 € | approx. 3-4 working days | 33,90 € | |
| Italy: | approx. 4-7 working days | 12,90 € | SDA Posteitaliane | approx. 2-3 working days | 21,90 € |
| Croatioa: | approx. 6-9 working days | 12,90 € | approx. 2-3 working days | 21,90 € | |
| Latvia: | approx. 5-8 working days | 12,90 € | Latvijas Pasts | approx. 4-5 working days | 33,90 € |
| Lithuania: | approx. 5-8 working days | 12,90 € | approx. 4-5 working days | 27,90 € | |
| Luxembourg: | approx. 4-7 working days | 12,90 € | Post Luxembourg | approx. 2-3 working days | 13,90 € |
| Malta: | approx. 6-9 working days | 12,90 € | MaltaPost | approx. 4-5 working days | 65,90 € |
| Netherlands: | approx. 4-7 working days | 12,90 € | PostNL | approx. 2-3 working days | 13,90 € |
| Austria: | approx. 1-2 working days | 4,90 € | Österreichische Post | approx. 1 working day | 3,90 € |
| Poland: | approx. 4-7 working days | 12,90 € | DHL | approx. 2-4 working days | 21,90 € |
| Portugal: | approx. 6-9 working days | 12,90 € | CTT Correios de Portugal | approx. 3-5 working days | 40,90 € |
| Romania: | approx. 5-8 working days | 12,90 € | FAN Courier | approx. 2-3 working days | 27,90 € |
| Slovakia: | approx. 4-7 working days | 12,90 € | approx. 1-2 working days | 15,90 € | |
| Slovenia: | approx. 4-7 working days | 12,90 € | Pošta Slovenije | approx. 1-2 working days | 13,90 € |
| Spain: | approx. 5-8 working days | 12,90 € | Correos | approx. 3-4 working days | 33,90 € |
| Sweden: | approx. 6-9 working days | 12,90 € | PostNord | approx. 3-5 working days | 18,90 € |
| Czech Republic: | approx. 4-7 working days | 12,90 € | DHL | approx. 1-2 working days | 15,90 € |
| Hungary: | approx. 5-8 working days | 12,90 € | Express One | approx. 1-2 working days | 15,90 € |
| United Kingdom / Great Britain: | approx. 5-8 working days | 12,90 € | UK Mail (DHL) | approx. 3-4 working days | 18,90 € |
| United States of America / USA: | approx. 15-25 working days | 25,00 € | United States Postal Service | N/A | N/A |
| Cyprus: | approx. 7-10 working days | 12,90 € | approx. 4-6 working days | 65,90 € |
** Please note that the regular transit time is based on experience and does not constitute a binding performance promise.
* Free delivery from 60 € within Austria
The shipping from an order value of 60.00 € takes place in principle free of charge to addresses in Austria.
* Free delivery from 120 € to Germany
The shipping from an order value of 120,00 € takes place in principle free of charge to addresses in Germany.
* Free delivery from 150 € to Belgium, Bulgaria, Croatia, Cyprus Czech Republic, Denmark, Estonia, Finland, France, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Free shipping on orders over € 150.00 is in principle free of charge to addresses in Belgium, Bulgaria, Croatia, Cyprus Czech Republic, Denmark, Estonia, Finland, France, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Shipping time and delivery time
The following applies to all products in our own central warehouse: All orders received by 2 pm (Monday to Friday) are usually handed over to our forwarding agent within 1-2 working days. The availabilities are visible on every product in real time.
The shipment can be tracked online after entering the tracking number: https://tracking.canvory.eu
Transport damage
Please check the package carefully upon receipt and inform us and the shipping service provider of any damage immediately.
Undeliverable shipments
In the event that a shipment can not be delivered, the Post will charge us a return fee of € 20.00 per shipment. In the case of incomplete or incorrect delivery address, refusal of acceptance, failure to pick-up or delivery, or similar. caused by the customer these costs will be charged to the customer and billed separately. Postage costs, return costs and any applicable COD charges are to be borne fully by the customer in this case.
Shipping and logistics partner
We ship all orders within the EU with our shipping partners, Austrian Post and DPD.
